We prefer online reservations, but it is also possible to make a reservation by phone. A link will be sent to you by email to complete the payment. If the customer does not have internet access or a credit card for online payments, a letter can be sent by mail.

For insurance purposes, all campers (including infants and children) are counted toward the total occupancy limit of the accommodation.
For example: If you are a family of 5 (2 adults + 1 child aged 10 + 1 child aged 5 + 1 baby aged 4 months), a 4-person mobile home will not be large enough; you will need to reserve a 6-person mobile home.

Whenever possible, we try to accommodate each camper’s requests. If you’re coming as a group and would like adjacent campsites, or if you’d like to reserve a specific campsite, please indicate this in the “Comments” section when making your online reservation or send an email to our customer service department.

To cancel your stay, you must send an email to contact@landae.fr. In accordance with our Terms and Conditions, the
Case 1: Cancellation up to 15 days before the start of your stay.
The campground will retain 25% of the total cost of the stay as a cancellation fee. Any amounts paid, minus the cancellation fee, will be refunded. If payment was made in part or in full using a credit voucher, please refer to the specific terms and conditions listed on that voucher.
Case 2: Cancellation between 14 and 8 days before the start of the stay.
The campground will retain 50% of the total cost of the stay as a cancellation fee. Any amounts paid, minus the cancellation fee, will be credited to a voucher. This voucher is nonrefundable and valid for 1 year. It is nonrenewable, even in the event of a subsequent cancellation.
Case 3: Cancellation between 7 days before and the day of arrival
The campground will retain all amounts paid, i.e., the full cost of the stay. No refund will be issued. If the guest does not arrive at the campground within two days of the start of their stay and has not notified the campground in advance by mail or email, the reservation will be considered canceled by the guest. The campground therefore reserves the right to make the accommodation available for rent again.

Yes, the LANDAE campground accepts payments via paper ANCV vacation checks. “Connect” vacation checks are not accepted. In accordance with the general terms and conditions of sale, full payment for your stay must be made one month before your arrival date; vacation checks must be sent by mail.

The LANDAE campground does not accept VACAF payments

A deposit of 25% of the total amount is required at the time of booking. The balance is due 30 days before the start of your stay.
If you book early enough, you can spread out your payments by sending several checks. The full amount for your stay must be paid in full before your arrival.
If you make a reservation less than thirty days before your arrival, you will not be able to pay in installments.

Yes, the LANDAE campground allows dogs (excluding Category 1 and 2 breeds) and cats. We require that the animal’s vaccination record be up to date. Only one pet is allowed per campsite or accommodation unit. A daily fee applies. Pets must be kept on a leash and must not be left alone while you are away.

The campground offers family-friendly activities in July and August. Both adults and children can participate. Children are the responsibility of their parents.

In premium accommodations, bed linens and towels are included. In other accommodations, bed linens and towels are available for an additional fee.

Our facility is open from the Easter break through the All Saints’ Day break.

Yes, the pool and the wading pool are heated and open throughout the campground’s operating season.

Access to the pool is reserved for guests staying at the campground. Restaurant guests and visitors from outside the campground are not permitted to use the pool.